Privacy Policy

Los Angeles Home Pros, Handyman & Construction (“LA Home Pros”, “we”, “us”) respects your privacy. This notice explains what personal information we collect through lahomepro.com, why we collect it, how we use it, and the choices you have.

Information we collect

• Booking details you give us: name, mobile phone number, email address, service address and ZIP code, the services requested, your preferred date and arrival window, job notes, and any photos you upload.
• Communication records: text messages, emails, and call notes tied to your job.
• Basic technical data: pages viewed, device and browser type, and approximate region, collected through standard web analytics.

We do not knowingly collect information from children under 13, and we do not collect payment card numbers on this website.

How we use your information

• Schedule, perform, and follow up on the work you requested.
• Send booking confirmations, arrival windows, quotes, and job updates.
• Answer questions and provide customer support.
• Keep records required for licensing, insurance, warranty, and tax purposes.
• Improve our website and service coverage.

Text messaging

If you check the SMS consent box when booking, we send you service-related text messages about your job. Message and data rates may apply. Reply STOP to opt out or HELP for help. We never sell or share your mobile number or SMS consent with third parties or affiliates for marketing purposes. Full details are in our SMS Terms.

How we share information

We are not a lead-referral marketplace and we do not sell your personal information. We share it only with:

• Our own technicians and office staff assigned to your job.
• Service providers who operate our tools on our behalf — website and database hosting, messaging and email delivery, and analytics — under contracts that limit them to serving us.
• Authorities or other parties when required by law, or to establish, exercise, or defend legal claims.

Data retention and security

We keep booking records for as long as needed to service warranties and meet legal, insurance, and accounting obligations, then delete or anonymize them. Data is stored on access-controlled, encrypted-in-transit systems, and job photos are restricted to authorized staff accounts. No system is perfectly secure, but we work to protect your information appropriately.

Your choices and California rights

You can ask us to access, correct, or delete the personal information we hold about you, and California residents may request details about the categories we collect and disclose. We do not sell or share personal information as those terms are defined under the CCPA/CPRA, and we will not discriminate against you for exercising your rights. To make a request, call (424) 902-2354 or use our contact page.

Cookies and analytics

We use essential cookies to keep the site working and analytics tools to understand which pages and services people use. You can block cookies in your browser settings; booking may not work correctly if essential cookies are disabled.

Changes to this notice

We may update this policy as our services change. The revision date at the top of the page always reflects the current version.